Refund policy

Easy Returns

We hope that you are delighted with your purchases but if you are not you may exchange or return any item in its original condition within 30 days from delivery. 

Please email info@tomdaxon.com stating your order number and the reason you wish to return the item before sending items back to us.

Please kindly note that the return will be made at your own cost. We recommend using a tracked service for your own security and reassurance should you need to follow this up or track the progress of your return.

Please note that all items must be returned unused and in original packaging. If goods returned are not in a re-sellable condition, we may not accept your return.

Refunds will be made against the original debit/credit card used when ordering for the price paid by you (including the initial delivery charge), within a maximum period of 30 days after receipt of your returned items; providing we have received your goods, in their original condition within 30 working days after delivery. Shipping fees from your original order are non refundable. 

Unfortunately we cannot provide a refund if the products have been used. In such circumstances, we will notify you that you can choose to arrange for such goods to be returned to you within 28 days of our notification.

Return address

Please send your returns to the address below, along with your name and order number.

Tom Daxon RETURNS 19 North Park, Gerrards Cross, Buckinghamshire SL9 8JS, UK.